Posts Tagged ‘web and flo’


Reduce Waste with Lean Manufacturing

February 18, 2010
lean manufacturing workflow

Watch your profits soar with lean manufacturing

Lean manufacturing is a management philosophy that helps businesses remove wastefulness.

With changing times, rapid technological advances and intensifying needs, businesses are facing efficiency and profitability challenges.  Adopting a lean manufacturing strategy will help businesses initiate solutions to these challenges.

For example, a simple reshuffling of layout within departments can ensure that the necessary processes feed directly into each other, maintaining efficient workflow, without wasting time and energy on interruptions between processes.

Implementing lean manufacturing drastically aids in the streamlining of operations and reduction of waste. It consistently focuses on the areas most noted for wasting time, energy and resources, namely transportation, waiting time, complaints, lost paperwork, overproduction, inventory and over processing.

The benefits of adopting a lean manufacturing strategy can be noted almost immediately.

Lean manufacturing:

  • streamlines operations
  • strengthens production processes
  • reduces wasteful habits
  • increases flexibility by improving layouts
  • reduces floor space needs
  • speeds up delivery times
  • reduces bottlenecks

Lean manufacturing provides businesses with the tools to succeed in the increasingly competitive global market, which demands faster turnarounds, superior quality and lower prices. Embracing a lean manufacturing work ethic ensures that your workflow processes will improve and you will see astounding results almost immediately.

Web and Flo are leading Australian experts in improving processes. Their signature workflow management software, Kontinuum, is used by businesses of all sizes. Web and Flo offer a FULL process improvement solution, specifically tailored to your needs, including definition, documentation, design, build and deployment.


Trent Leyshan joins Web and Flo as Sales and Business Consultant

February 11, 2010


Melbourne, Australia: Web and Flo today announced the appointment of Trent Leyshan as Sales and Business Consultant.

Mr Leyshan joins Web and Flo to further enhance their drive for process improvement.

Web and Flo is committed to continuous process improvement and Mr Leyshan has been engaged to assist with the next phase of business expansion by streamlining sales processes, enhancing distribution channels and increasing market share.

Mr Leyshan brings a wealth of experience in enhancing sales and business processes gained from over 15 years of leading successful projects, teams and businesses within Australia.

Founder of BOOM! Sales and author of The Naked Salesman, Leyshan is highly specialised in the development of sales people, sales leaders, sales culture and team performance.

Web and Flo’s Commercial Director, Ms Anna Fogarty, said that Leyshan’s focus on process improvement and experience in sales makes him ideally suited to the sales and business role.

“Trent is successful at ensuring the optimum use of people to deliver solutions, as well as leading organisational change processes, both from within organisations and as a consultant. We’re delighted to have him on board.”

Ms Fogarty said that Web and Flo advise their clients to consistently evaluate and analyse their processes, in order to improve their bottom line.

“We are doing what we advise our clients to do. Web and Flo are constantly striving to improve our processes, and having Trent onboard will advance our already successful processes.”

Contact: Anna Fogarty, Commercial Director, Web and Flo. Tel: +61 3 8456 8997 Mobile: +61 405 131 557 (anytime),

About Web and Flo

Web and Flo provides innovative workflow software and business process management (BPM) consultancy to businesses in industries such as Banking and Financial Services, Manufacturing, Education and Government. Web and Flo’s Workflow Management software, Kontinuum, is internationally recognised and is designed with the human end-user in mind. It is easy to use and can be accessed anywhere in the world in real time, as it is a purely web-based software solution.


Are Forms Slowing you Down?

January 29, 2010
online workflow

Web-based Workflow Software Saves Time

Universities are bogged down by forms, according to an article published in The Australian. Academics resent the time wasted on administration. For every PhD graduate, an academic has filled in 14 forms, supplied 270 pieces of separate information an average of 2.7 times. A conservative estimate places the time an academic spends on filling out these forms at 580 minutes. That’s almost 10 hours per graduate – equating to funding 11 full-time PhD students or paying a professor for two years in just one faculty.

In 2001, Gartner released Rightsizing Output Fleets – The Hidden Gold Mine. This research paper identified total print costs (copying, printing and faxing) to be as much as 1-3% of an organization’s revenue. However, the real strategic value lies in analysing the indirect costs such as the cost of document searches, IT support, lost paperwork and the cost of time spent filling in countless forms.

An online workflow can integrate all the necessary departments into one efficient software solution, streamlining processes and providing immediate feedback on procedures. The integration of paper into the digital workflow, if done properly, will produce a complete information solution combining both paper-based and digital-based documents.

These workflow solutions will ultimately increase operational efficiency, employee productivity and encourage compliance. Most of all, a web-based workflow solution would reduce the almost 10 hours of form-filling per PhD graduate, capturing the data only once and transferring it to the appropriate sources.

An online workflow management tool includes the following benefits:

  • Fewer “lost” documents
  • Faster, online access to information
  • Consistent and accurate audit trails
  • Increased operational efficiency
  • Ability to identify bottlenecks
  • Streamlining and automating of administrative processes
  • Reduced delays by intelligent routing of forms to the right person at the right time

Ref: Clarke, P. & Graves, N., 2010, The Australian, January 20, 2010. Retrieved from  on 25 January 2010.

Philip Clarke is from the University of Sydney and Nicholas Graves is from the Queensland University of Technology.


Media Release: Web and Flo Provide Snowy Hydro with Online Workflow Compliance Solution

December 11, 2009

MELBOURNE, Australia: Leading peak energy provider Snowy Hydro will automate its environmental compliance process by partnering with online workflow software provider, Web and Flo.

Snowy Hydro provides peak energy and renewable electricity to the National Electricity Market. The company’s operations occur in a diverse range of physical and regulatory environments, ranging from the alpine areas of New South Wales to the metropolitan areas of Melbourne.

To ensure that Snowy Hydro were fully compliant with necessary environmental legislation, the company needed a software solution that could provide its operations people with a streamlined, self-guided application that efficiently identified individual obligations.

Snowy Hydro’s Environment Manager, Mr Michael Griffiths, said that after reviewing a number of software solutions from a range of providers, Web and Flo’s Kontinuum software clearly outstripped its competitors.

“We selected Web and Flo as our workflow solution provider as they offered a user friendly software solution with the appropriate workflow functionality and logic, good value for money, and demonstrated overall the technical expertise and business understanding,” Mr Griffiths said.

“Kontinuum is highly flexible, allowing the workflow to be easily modified according to any new legislation.”

“I see Snowy Hydro and Web and Flo’s partnership, and Kontinuum, becoming an increasingly important part of our management software.”

Web and Flo’s Commercial Director, Ms Anna Fogarty, said that Kontinuum is ideal for organisations like Snowy Hydro that need smart dynamic logic to manage user responses and direct to them to the appropriate next steps.

Kontinuum customises each process and has streamlined Snowy Hydro’s environmental compliance,” Ms Fogarty said.

“We are delighted to be working with Snowy Hydro and we look forward to a productive and long term relationship with them.”

Contact: Anna Fogarty, Commercial Director, Web and Flo. Tel: +61 3 8456 8997; Mobile: +61 405 131 557 (anytime);

Web and Flo provides innovative workflow software and business process management (BPM) consultancy to businesses in industries such as Banking and Financial Services, Manufacturing, Education and Government. Web and Flo’s Workflow Management software, Kontinuum, is internationally recognised and is designed with the human end-user in mind. It is easy to use and can be accessed anywhere in the world in real time, as it is a purely web-based software solution.


What is Cloud Computing?

November 12, 2009

Cloud computing seems to be “it” these days. However, how many of us really understand cloud computing? Web and Flo conducted a survey in August 2009, and found that 40% of Australians surveyed were unsure of what the term “Cloud Computing” really meant. You can read about it in our press release “Cloud Computing Causes Confusion”. You can also watch Salesforce’s video at the end of this post, which clearly explains the concept of cloud computing.

Our main experience with cloud computing is based on what works within the BPM industry. Cloud computing plays a large role in efficiently managing processes in real time. Businesses already using online workflow software “in the cloud” have found that their processes are streamlined, accountability improves and communications are enhanced.

Gartner vice president David Cearley warns that many businesses may be disappointed by not entering the cloud. “We believe that 20% of businesses will be using cloud computing as part of IT processes by 2012,” Cearley said.  “You hear a lot about cloud computing today, and we do think we’re going to see rapid growth over the next few years. By 2012, about 20% of user organisations will rely on the cloud model for significant parts of their IT environment.”

It’s worth knowing a little about cloud computing, especially now that Microsoft and Google are competing with each other. Find out how cloud computing can help your organisation, otherwise you, as the consumer, may lose out.  Some benefits of cloud computing are:

  • Easy access: Applications and data are easily accessed through a browser, in real-time from anywhere.
  • Scalable: Resources can be adapted according to demand.
  • Reduced IT demand: The vendor maintains the infrastructure, freeing IT staff to add more strategic value.
  • Easy: User-friendly interfaces when purchasing access or configuring applications make operations easy.
  • Cost: Fees based on usage or a subscription model, which means that costs are operating, and not capital, expenses.

Cloud computing and online workflow software may not be for every organisation. However, it has significantly improved the bottom line of many businesses that use Kontinuum, our online workflow software.

Watch the Salesforce video on cloud computing:


How does workflow software save time and money?

October 14, 2009
Online Workflow Software Saves You Time and Money

Online Workflow Software

Every business has procedures and methods of implementation for day-to-day operations. Actions like leave requests, invoicing, customer complaints, time sheets and status reports, all form part of the daily processes necessary for any successful business.

Without streamlined and efficient procedures in place, businesses often face chaos and frustration when confronted with problems such as missing paper work, missed deadlines, incorrect information and lost time spent searching for the lost documentation.

Online workflow software is the solution to the above problems. So, what exactly is workflow software? And how can it help you?

Efficient online workflow connects the tasks, employees, procedures and tools that are needed for successful operations. Good online workflow processes also ensure that employees are knowledgeable in basic areas, such as which email templates, spreadsheets, shared documents and paper forms to use – and when to use them.

Web-based workflow software is simply a task list that is accessible by all relevant employees in real time. This task list keeps track of all the items that need to be addressed by everyone in the company. Once certain tasks are completed by the assigned company employees, the workflow software will automatically send off other to-do tasks to the appropriate company employees. If deadlines have not been met, the workflow software will send out a reminder.

 Workflow software also has the ability to distribute the required documents or data necessary for successful performance.

Online workflow software tracks progress visually, providing all involved stakeholders an immediate overview of where the task is. Problems are highlighted well in advance, as employees and managers can see at a glance, in real time, where the bottle necks occur.

Web and Flo’s flagship online workflow software – Kontinuum – offers a precise, web-based business process management tool that saves you time and streamlines your processes. Once you have used an efficient online workflow software application – you’ll never look back.

Contact us for a no obligation chat on how Kontinuum can help your business processes.

Tel: 1300 859 894 (in Australia) or


How Will Workflow Software Benefit my Organisation?

September 22, 2009
Online workflow software speeds up processes

Online workflow software speeds up processes

No matter what industry you are from, or what services you offer – all businesses can benefit from online workflow software.

A simple workflow can be in the form of the list or  the flow-chart you create to help yourself get on track with all of your tasks. If you are a sole-proprietor, a simple flowchart will work well. However, workflow software starts to make more sense when you need to manage staff, tasks and clients.

Let’s take a Graphic Design company as an example. In this case, there are five key players.

  1. Marketer
  2. Business Owner
  3. Graphic Designer 1 (Logo Specialist)
  4. Copywriter (Writes Sales Copy)
  5. Manager

The business owner wants a brochure and a logo. The marketer presents the confirmed request for logo design and a brochure. The Graphic Designer contacts the business owner, confirms the brief, and designs the logo.

The manager contacts the freelance copywriter and leaves a message on their mobile phone.

The graphic designer completes the logo and sends it to the manager for review, one day ahead of the deadline.

The manager then realises that the copywriter has not returned the initial call…

It turns out that the copywriter is on holiday. The marketer did receive a message from the copywriter earlier in the month – but things got too busy and the message was forgotten.

The marketer had to contact the business owner and explain that they were unable to meet the promised deadline.

Had this Graphic Design company used web-based, real-time workflow software – they would have immediately been able to see an overview of the task and realise that the copywriter was missing.

Web based workflow software is a vital component of your workflow management. Many businesses are outsourcing tasks and are often unaware of how the task is progressing.

Online workflow software allows you to see, at a glance, what tasks are outstanding. It can send reminders to all involved parties before the task is due and it can alert you when a deadline has been missed.