Posts Tagged ‘kontinuum’

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How Realtors Have Discovered the Secret to Working Smarter

March 21, 2010
online workflow real estate

Workflow Solutions in Real Estate Mean Higher Profits

If you are in the Real Estate industry, you know how frustrating it can be to balance rental enquiries, maintenance orders and property inspections with the time needed to manage relationships with your clients.

In order to improve efficiency and reduce wasted time in your Real Estate agency, you need to streamline your business processes, and for this you will require an effective workflow solution.

Deploying a web-based workflow in your Real Estate agency means:

  • You are able to streamline your operations;
  • It’s easy to identify bottlenecks;
  • You can find ways to save time and money;
  • You are able to harness sales opportunities;
  • It’s easy to control your property management processes;
  • Your customer service improves;
  • Your quality of work improves.

Setting task statuses are one of the most popular functions of web-based workflow software in your Real Estate office. Task statuses can be as simple as Draft, In Progress, Created, Completed and Cancelled. Premium workflow software allows you to customize task statuses according to your specific needs. Task statuses allow approved members of your organisation to view each process and its status at any stage.

Realtors who embrace online workflow software find that they have more time to devote to improved customer service, which improves their bottom-line. Employees communicate easily with each other and can provide consistent and current information to clients at all times.

Kontinuum online workflow software provides massive benefits when used by Real Estate agencies. See our website and discover ways to improve processes that save you time and money.

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Reduce Waste with Lean Manufacturing

February 18, 2010
lean manufacturing workflow

Watch your profits soar with lean manufacturing

Lean manufacturing is a management philosophy that helps businesses remove wastefulness.

With changing times, rapid technological advances and intensifying needs, businesses are facing efficiency and profitability challenges.  Adopting a lean manufacturing strategy will help businesses initiate solutions to these challenges.

For example, a simple reshuffling of layout within departments can ensure that the necessary processes feed directly into each other, maintaining efficient workflow, without wasting time and energy on interruptions between processes.

Implementing lean manufacturing drastically aids in the streamlining of operations and reduction of waste. It consistently focuses on the areas most noted for wasting time, energy and resources, namely transportation, waiting time, complaints, lost paperwork, overproduction, inventory and over processing.

The benefits of adopting a lean manufacturing strategy can be noted almost immediately.

Lean manufacturing:

  • streamlines operations
  • strengthens production processes
  • reduces wasteful habits
  • increases flexibility by improving layouts
  • reduces floor space needs
  • speeds up delivery times
  • reduces bottlenecks

Lean manufacturing provides businesses with the tools to succeed in the increasingly competitive global market, which demands faster turnarounds, superior quality and lower prices. Embracing a lean manufacturing work ethic ensures that your workflow processes will improve and you will see astounding results almost immediately.

Web and Flo are leading Australian experts in improving processes. Their signature workflow management software, Kontinuum, is used by businesses of all sizes. Web and Flo offer a FULL process improvement solution, specifically tailored to your needs, including definition, documentation, design, build and deployment.

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Trent Leyshan joins Web and Flo as Sales and Business Consultant

February 11, 2010

MEDIA RELEASE

Melbourne, Australia: Web and Flo today announced the appointment of Trent Leyshan as Sales and Business Consultant.

Mr Leyshan joins Web and Flo to further enhance their drive for process improvement.

Web and Flo is committed to continuous process improvement and Mr Leyshan has been engaged to assist with the next phase of business expansion by streamlining sales processes, enhancing distribution channels and increasing market share.

Mr Leyshan brings a wealth of experience in enhancing sales and business processes gained from over 15 years of leading successful projects, teams and businesses within Australia.

Founder of BOOM! Sales and author of The Naked Salesman, Leyshan is highly specialised in the development of sales people, sales leaders, sales culture and team performance.

Web and Flo’s Commercial Director, Ms Anna Fogarty, said that Leyshan’s focus on process improvement and experience in sales makes him ideally suited to the sales and business role.

“Trent is successful at ensuring the optimum use of people to deliver solutions, as well as leading organisational change processes, both from within organisations and as a consultant. We’re delighted to have him on board.”

Ms Fogarty said that Web and Flo advise their clients to consistently evaluate and analyse their processes, in order to improve their bottom line.

“We are doing what we advise our clients to do. Web and Flo are constantly striving to improve our processes, and having Trent onboard will advance our already successful processes.”

Contact: Anna Fogarty, Commercial Director, Web and Flo. Tel: +61 3 8456 8997 Mobile: +61 405 131 557 (anytime)  anna.fogarty@webandflo.com, www.webandflo.com

About Web and Flo

Web and Flo provides innovative workflow software and business process management (BPM) consultancy to businesses in industries such as Banking and Financial Services, Manufacturing, Education and Government. Web and Flo’s Workflow Management software, Kontinuum, is internationally recognised and is designed with the human end-user in mind. It is easy to use and can be accessed anywhere in the world in real time, as it is a purely web-based software solution.

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Are Forms Slowing you Down?

January 29, 2010
online workflow

Web-based Workflow Software Saves Time

Universities are bogged down by forms, according to an article published in The Australian. Academics resent the time wasted on administration. For every PhD graduate, an academic has filled in 14 forms, supplied 270 pieces of separate information an average of 2.7 times. A conservative estimate places the time an academic spends on filling out these forms at 580 minutes. That’s almost 10 hours per graduate – equating to funding 11 full-time PhD students or paying a professor for two years in just one faculty.

In 2001, Gartner released Rightsizing Output Fleets – The Hidden Gold Mine. This research paper identified total print costs (copying, printing and faxing) to be as much as 1-3% of an organization’s revenue. However, the real strategic value lies in analysing the indirect costs such as the cost of document searches, IT support, lost paperwork and the cost of time spent filling in countless forms.

An online workflow can integrate all the necessary departments into one efficient software solution, streamlining processes and providing immediate feedback on procedures. The integration of paper into the digital workflow, if done properly, will produce a complete information solution combining both paper-based and digital-based documents.

These workflow solutions will ultimately increase operational efficiency, employee productivity and encourage compliance. Most of all, a web-based workflow solution would reduce the almost 10 hours of form-filling per PhD graduate, capturing the data only once and transferring it to the appropriate sources.

An online workflow management tool includes the following benefits:

  • Fewer “lost” documents
  • Faster, online access to information
  • Consistent and accurate audit trails
  • Increased operational efficiency
  • Ability to identify bottlenecks
  • Streamlining and automating of administrative processes
  • Reduced delays by intelligent routing of forms to the right person at the right time

Ref: Clarke, P. & Graves, N., 2010, The Australian, January 20, 2010. Retrieved from http://www.theaustralian.com.au/higher-education/opinion-analysis/in-most-forms-a-waste-of-time/story-e6frgcko-1225821367468  on 25 January 2010.

Philip Clarke is from the University of Sydney and Nicholas Graves is from the Queensland University of Technology.

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New Year Processes

January 18, 2010
workflow software

Improve Efficiency in 2010

Oscar Wilde wrote: A New Year’s resolution is something that goes in one year and out the other.

The origin of New Year’s resolutions dates back as far as the early Babylonians. They believed that a person’s actions on the first day of the New Year affected what they would do throughout the year.

Of the 45 percent of the population that make New Year’s resolutions, a whopping 75 percent of these are never fulfilled. If your New Year’s resolution is to improve your processes and become more efficient – don’t become one of the statistics! Get some help and just do it!

Web and Flo provide BPM solutions for businesses of all sizes. Our workflow management software, Kontinuum, can be easily customised to reflect your own branding.

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Improve Your Leave Request Processes

November 30, 2009

People often underestimate the time it takes to process leave requests within an organisation. The festive season brings about all sorts of leave requests, with some holidays planned months in advance. Other requests may come through at short notice. Web-based workflow software can reduce most of the headaches involved with the processing and approval of leave requests.

Leave requests are not always visible. People are often unable to see who has requested leave, when it’s for, and whether there are overlaps that could cause bottlenecks.

Ensure that your software does the following:

  1. Manages the workflow of leave requests (leave applications and approvals)
  2. Displays leave schedules in real time, using an easy-to-understand dashboard
  3. Manages employees leave balances by integrating with your HR system
  4. Updates your payroll automatically, according to leave schedules
  5. Monitors replacements for staff on leave
  6. Ensures traceability, tracking the process of requests and approval
  7. Delegates tasks automatically to the appropriate person when someone is on leave.

Every employee/manager saves time with an automated leave request, as well as being provided with instant feedback via email and seeing a real time view of their teams availability via their individual dashboard.

Automated leave tracking systems lead to a reduction in the number of unprocessed requests, so any requests not made deliberately, forgotten or neglected requests, lost requests or incorrectly entered requests are dramatically reduced.

Kontinuum is easy and simple to use. This simplicity is one of the main reasons why our clients have chosen Kontinuum to manage their leave requests. Contact us now if you want to improve your holiday and leave management processes.

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What is Cloud Computing?

November 12, 2009

Cloud computing seems to be “it” these days. However, how many of us really understand cloud computing? Web and Flo conducted a survey in August 2009, and found that 40% of Australians surveyed were unsure of what the term “Cloud Computing” really meant. You can read about it in our press release “Cloud Computing Causes Confusion”. You can also watch Salesforce’s video at the end of this post, which clearly explains the concept of cloud computing.

Our main experience with cloud computing is based on what works within the BPM industry. Cloud computing plays a large role in efficiently managing processes in real time. Businesses already using online workflow software “in the cloud” have found that their processes are streamlined, accountability improves and communications are enhanced.

Gartner vice president David Cearley warns that many businesses may be disappointed by not entering the cloud. “We believe that 20% of businesses will be using cloud computing as part of IT processes by 2012,” Cearley said.  “You hear a lot about cloud computing today, and we do think we’re going to see rapid growth over the next few years. By 2012, about 20% of user organisations will rely on the cloud model for significant parts of their IT environment.”

It’s worth knowing a little about cloud computing, especially now that Microsoft and Google are competing with each other. Find out how cloud computing can help your organisation, otherwise you, as the consumer, may lose out.  Some benefits of cloud computing are:

  • Easy access: Applications and data are easily accessed through a browser, in real-time from anywhere.
  • Scalable: Resources can be adapted according to demand.
  • Reduced IT demand: The vendor maintains the infrastructure, freeing IT staff to add more strategic value.
  • Easy: User-friendly interfaces when purchasing access or configuring applications make operations easy.
  • Cost: Fees based on usage or a subscription model, which means that costs are operating, and not capital, expenses.

Cloud computing and online workflow software may not be for every organisation. However, it has significantly improved the bottom line of many businesses that use Kontinuum, our online workflow software.

Watch the Salesforce video on cloud computing: