Posts Tagged ‘business process management’


Which Is Better: Add-on Or Standalone Workflow Software?

March 9, 2010
Confused workflow software

Are you confused between add-on and stand-alone workflow software?

Employees can get confused by workflow automation, particularly when workflow is combined with other software as an add-on.

Some software offers workflow functionality as an “extra” – and this is where confusion starts to creep in.

Add-on workflow is not the main function of most software. In fact, it is often a basic tool used to upsell the main software to unsuspecting business owners.

Standalone workflow software, on the other hand, is specifically designed to improve your processes and manage the vast amount of tasks your business needs to function efficiently.

Business Process Management (BPM) software’s main function is to connect people and systems by bridging the gaps between them. It’s not about replacing workers with machines, but rather to help make their jobs easier and more efficient.

Standalone workflow software offers a comprehensive way for businesses to do more with less. Software development companies with online workflow as their flagship product provide excellent training and support for employees, as well as offering specific expertise customised to your situation. Workflow software developers often provide a comprehensive workflow solution, which involves an analysis and customised review of your business.

When you deploy standalone workflow software with adequate training and support from the developers, employees understand the big-picture goals of BPM implementation. They understand how they, as employees, fit in with the organisation’s larger mission and are able to work towards a common objective with the rest of their peers.

By taking labour-intensive processes and automating them with online BPM software, organisations can become more capable, efficient and profitable.

Web and Flo’s flagship workflow software, Kontinuum, is successfully used across different industries throughout the world.


How does workflow software save time and money?

October 14, 2009
Online Workflow Software Saves You Time and Money

Online Workflow Software

Every business has procedures and methods of implementation for day-to-day operations. Actions like leave requests, invoicing, customer complaints, time sheets and status reports, all form part of the daily processes necessary for any successful business.

Without streamlined and efficient procedures in place, businesses often face chaos and frustration when confronted with problems such as missing paper work, missed deadlines, incorrect information and lost time spent searching for the lost documentation.

Online workflow software is the solution to the above problems. So, what exactly is workflow software? And how can it help you?

Efficient online workflow connects the tasks, employees, procedures and tools that are needed for successful operations. Good online workflow processes also ensure that employees are knowledgeable in basic areas, such as which email templates, spreadsheets, shared documents and paper forms to use – and when to use them.

Web-based workflow software is simply a task list that is accessible by all relevant employees in real time. This task list keeps track of all the items that need to be addressed by everyone in the company. Once certain tasks are completed by the assigned company employees, the workflow software will automatically send off other to-do tasks to the appropriate company employees. If deadlines have not been met, the workflow software will send out a reminder.

 Workflow software also has the ability to distribute the required documents or data necessary for successful performance.

Online workflow software tracks progress visually, providing all involved stakeholders an immediate overview of where the task is. Problems are highlighted well in advance, as employees and managers can see at a glance, in real time, where the bottle necks occur.

Web and Flo’s flagship online workflow software – Kontinuum – offers a precise, web-based business process management tool that saves you time and streamlines your processes. Once you have used an efficient online workflow software application – you’ll never look back.

Contact us for a no obligation chat on how Kontinuum can help your business processes.

Tel: 1300 859 894 (in Australia) or


Workflow Management

August 17, 2009

You can improve and manage your business processes by using our workflow software – Kontinuum.

With a proven technology that increases efficiency, visibility, individual accountability and above all reduces costs, Web and Flo provides a complete workflow solution for your entire organisation.  Kontinuum, Web and Flo’s workflow management suite, allows you to create and manage workflow applications for your internal or external business processes.

Web and Flo focuses on providing solutions to small business units, SME’s and larger organisational business units. Web and Flo sets itself apart by the speed and cost in which it can deliver your solution.  Kontinuum delivers to you tangible process benefits within months after purchase.

It will cost you less than you think to speed up and improve your processes.


What is BPM?

August 5, 2009
What is BPM?

What is BPM?

Wikipedia defines BPM (Business Process Management) as: 

“A process is a collection of related, structured activities that produce a service or product. These processes tend to get management’s attention because they are performed daily and their costs are not insignificant.”

Managing processes manually are considered BPM, even if they do not use technology. In a paper based environment, a paper documenting the process will be routed to correct people, so that they may follow it.

When changes are made to that process, a new documented process is presented for people to follow. 

BPM is, in essence, a workflow solution that can be either paper or software based.


Adapting to the changing needs of BPM

July 20, 2009

All businesses adapt and their requirements change. Workflow software meets the changing needs of your business processes through efficiency and automation. 

These include: 

  • The ability to build user-friendly workflows and applications;
  • Providing users with management tools, automated processes and integration with their current technologies;
  • A dashboard that displays an overall view of each workflow initiated;
  • A Wizard to make form creation, report generation and other information management tasks easy;
  • Easy monitoring of tasks and users.

Workflow software streamlines your processes and offering a complete and cost-effective solution.


Is everything running smoothly?

July 7, 2009
Getting things running smoothly with workflow

Getting things running smoothly with workflow


Your business processes can run smoothly by implementing a workflow solution.

Efficient workflow software helps your processes run smoothly by offering the following benefits:


  • Good workflow software has an inbuilt searching and filtering functionality which saves time when looking for information.
  • To avoid two people changing the same information at the same time, good workflow software locks data when you access it.
  • Workflow software checks answers against a set of possible answers or rules.  This ensures that all information in the system is correct and meaningful thus reducing errors.
  • An approval feature allows other members of organizations to approve information before it progresses, ensuring management or client approval is not bypassed.

The above benefits add to the overall effectiveness of implementing a professional workflow solution. The beauty of a workflow application is that every department within an organisation benefits from the the streamlining of processes. Communication is improved and bottlenecks are immediately visible, allowing problems to be solved before they cause a problem.


Business Process Management ctnd…

June 16, 2009

Articles on BPM and BPM pundits tend to focus on two areas – the people and the technology.

The ‘people’ level

 BPM could be a philosophy. Management could be saying to underlings that they want their business processes managed more effectively.
A process owner could be managing their own business processes. They may define it, measure it [see how long the process takes], and look for trouble spots. Likely, they will look to make improvements to the process.
Managing processes manually are considered BPM, even if they do not utilize technology. In this paper based environment, a paper documenting the process will be routed to the people in the process so that they may follow it. When you make changes to that process, you will distribute the new documented process for them to follow.

The ‘technology’ level

 Many see BPM Software as BPM. They will skip over the people level and go right for the technology. Some see that information moves between enterprise software packages and immediately think of SOA [Services Oriented Architecture].
While some believe that modeling is the only way to create that ‘perfect’ process, so they think of modeling as BPM.

All of these concepts go into the definition of Business Process Management.

See the full article on our website here.